Privacy Policy

1. Overview

PlanetFrame Safety (“we”, “us”) provides fire safety training services. This policy explains what personal data we collect, how we use it, and the choices you have.

2. Data we collect

• Account data: name, email, password hash.
• Contact data: phone, company, role, messages you send us.
• Learning data: course selections, progress, assessment results, certificates.
• Technical data: browser type, device, IP address, session cookies.

3. How we use data

• Provide and improve courses and support.
• Issue certificates and manage renewals.
• Secure our services and prevent abuse.
• Comply with legal obligations and audits.

4. Legal bases

We process data based on contract performance, legitimate interests, legal obligations, and your consent where applicable.

5. Retention

We keep learning and certificate records for as long as required by your organization’s compliance needs or applicable law, then securely delete or anonymize them.

6. Sharing

We share data with processors (e.g., cloud providers) under contracts, with your employer when they sponsor training, or when required by law. We do not sell personal data.

7. International transfers

When data leaves your region, we use safeguards such as standard contractual clauses and access controls.

8. Your rights

• Access, correction, deletion.
• Portability and restriction of processing.
• Withdraw consent at any time.
• Lodge a complaint with your supervisory authority.

9. Cookies

We use functional cookies for session continuity and analytics cookies to improve content. You can control cookies in your browser settings.

10. Security

We implement encryption in transit, access controls, and audit logging. No online system is perfectly secure; please keep your credentials confidential.

11. Contact

Questions? Email [email protected] or call +1 (415) 555-0143.